Walk yourself through our training program

Training + Support

Walk yourself through our training program

A self-guided tour of one of the most robust training programs in franchising — what NTV360 franchisees learn, who backs them up, and the support available from day one.

At NTV360 we are thrilled to offer one of the most robust and comprehensive training programs for Franchisees.

Take a look at the video below for a guide through all of the training and support that is available to our franchisees. Overview presented by NTV360's client services team (2026).

Phase 18 sessions

How do you find and win venue partners?

  1. Intro to NTV360 and Knowledgebase

    This session provides an overview of NTV360's vision and Indoor Digital Billboards. Franchisees will learn how to set up their business and utilize the Knowledgebase, an essential tool for accessing materials and resources.

    See the full training and support stack
  2. Building the Foundation

    This training covers the essentials of venue partnering, screen structure, and content creation. Franchisees will learn about different types of commercials and strategies for optimizing their ad loop.

    How the billboard business works
  3. Venue Partner Research

    Franchisees will learn how to segment territories, build prospect lists, connect with decision-makers, and prepare for venue partner conversations.

    How Blake and Sarah built venue relationships
  4. Venue Partner Mapping

    Franchisees will learn how to use Google My Maps to identify and target venue partner locations, conduct prospecting phase research, and create efficient field routes.

  5. Venue Partner Pitch

    This training focuses on how to effectively pitch venue partner locations, covering sales tactics, body language cues, and closing strategies.

    Larry's pitch-to-network story
  6. Tools & Materials

    This session introduces organizational tools and client management systems to help franchisees maintain efficiency and retention strategies.

  7. Tech

    A deep dive into the technical side of installations, including recommended TVs and hardware.

  8. Ad Creation

    Franchisees will be trained on how to collect client content and submit ad requests to the Creative Team.

Phase 25 sessionsAfter 15–20 locations

Sales Training

  1. DMS 101

    Overview of organic digital marketing services, including Indoor Billboards, Website Design, GBP, Social Media Management, and Menu Boards. Franchisees will also receive scripting guidance for client appointments.

    The marketing services owners can sell
  2. DMS 102

    In-depth training on inorganic digital marketing solutions like CTV/OTT, pre-roll video, streaming audio, YouTube, display ads, social media ads, and SEM. Includes case studies on successful campaigns.

  3. Sales 101

    An introduction to sales fundamentals, field tools, client targeting, and goal setting for business growth.

  4. Sales 102

    Comprehensive training on sales approaches, scripts, objection handling, rebuttals, and closing techniques.

  5. Sales 103

    This training will serve as a wrap-up session, reinforcing key sales strategies, finalizing packaging services, and ensuring franchisees are prepared to create tailored client proposals with confidence.

Lifetime

Additional Support

  • Webinars

    Our weekly webinars rotate topics and allow you to connect with the entire NTV360 team as well as hear from other Franchisees, building a community of support.

  • Ongoing Support

    Our team is available via call, text or email for any questions, motivation or issues that you may encounter. We can even setup reoccurring meetings to help ensure that you reach all of your goals.

    The Andersons on NTV360's support culture
  • Knowledgebase

    Our comprehensive knowledgebase puts information at your fingertips. You'll find sales tips, tech processes and more, available 24/7.

Keep exploring

Training is one part of the NTV360 system. See the full training, software, and support stack on Why Us, or walk through the four-step ownership process on Next Steps. For first-hand accounts of training, read the Anderson family's training-week story and Blake and Sarah's owner story. The Franchise FAQ answers common questions about training, costs, and support.

Read the full video transcript

This transcript is auto-generated from the video and lightly edited for clarity.

My name is Molly, and I'm part of the client services team at NTV360.

Here at NTV360 we are proud to offer a robust training program coupled with unmatched support — because when you thrive, we thrive.

Your initial trainings will start with Laying the Foundation, where you'll go through the basics of this business. In Tools and Materials, you'll learn all about the tools and resources we recommend you use in the field. In Host Research, you'll learn what we're looking for in terms of the best host locations. Host Mapping is all about prospecting host locations and streamlining your processes. In your Tech training, you'll learn how to set up your units and install your TVs. In your Ad Creation training, you'll learn how to submit the best ads to our creative team.

Once you're ready for advanced trainings, you'll go through Sales training as well as Digital Marketing Services training — what we like to call DMS.

Whether you need help building a proposal or maybe you just need a little bit of motivation, we will always be a call, text, or email away. The client services team is passionate about helping you every step of the way.

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